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FAQs
This section aims to provide answers to a list of common frequently asked questions from our customers.
- Support Performance
- What is Employment Hero's HR advisory service?
- How to transfer user data between profiles in GO1
- Reduce the number of Captcha requests when logging in
- How do I update my email address in Go1? | FAQ
- Onboard a contractor with a contract
- Reactivate an employee on Payroll
- How do I request a new Global Teams employee?
- Re-export data from a pay run into Sage Accounting FAQ
- How do I publish a learning award?
- How do I unpublish a learning award?
- How do I view an overview of a learning award?
- Re-download data from a pay run into Sage 50cloud FAQ
- How do I unblock a user? | Learning FAQ
- How do I send a password reset email to a user on the Learning platform?
- How do I block a user on the Learning platform?
- How do I download or export our current data from our platform?
- How do I delete a pay run via Payroll?
- Quick add a contractor FAQ
- Change to a different time off allowance template country
- How do I change to a different income type country?
- Change to a different time off type country
- Change to a different timesheet country
- How do I recalculate the figures within a pay run
- What is the full list of emails sent out to our users via the learning platform?
- How do I reactivate a contractor
- How do I filter the employees shown in a finalized pay run?
- How Do I Export a Finalized Payroll Report?