Declan Manning
Articles
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How to transfer user data between profiles in GO1
If you need to merge or transfer data between two user profiles in GO1, such as combining a personal email profile with a work email profile, here is a step-by-step guide to help you manage the pro...
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Pay category can't be blank employee file error
When integrating payroll platforms with Employment Hero HR, synchronization issues may occur, such as missing or incorrect data entries for team members. This guide will specifically address the pr...
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Run a workforce planning cost report as an admin
Available for the following plan: Employment UnlimitedAvailable for the following HR plan: Platinum Available for the following user access level: Admin A Workforce Planning Cost Report helps you...
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Use a Passkey with Employment Hero
A passkey is a secure digital key, allowing you to log into Employment Hero without the need to enter a password. This method of logging in is secure, as a password can be shared around without aut...
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Why are declined Time Off requests showing in the pay run?
Available for the following HR plans: Standard, Premium, PlatinumAvailable for the following user access levels: AdminIf a time off request has been declined in the HR platform but still appears in...
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Use the workforce planning tool
Available for the following plan: Employment UnlimitedAvailable for the following HR classic plan: Platinum Available for the following user access level: Admin Start tracking your organization's...
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Add ad hoc Time Off balances on the employee file
Available for the following plans: Standard, Premium, PlatinumAvailable for the following user access levels: Manager, AdminAn ad hoc time off balance is a custom time off allocation that you can a...
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Give payroll access via Permission settings
Available for the following plans: Employment Lite, Employment Plus, Employment UnlimitedAvailable for the following user access levels: AdminYou can use Permission settings to grant different leve...
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Sync error: Invalid grant
You may encounter a Sync error: Invalid grant when syncing a new employee from your Payroll platform. To resolve this issue, check if there are any authentication issues between the HR platform and...
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Available workflow templates
Available for the following plans: HR Standard, HR Premium, HR Platinum, Employment UnlimitedAvailable for the following User Access level: Admin Workflow templates allow you to create automatio...