Select your platform and then browse by platform category

Who are you and what section are you in?

How to view and redeem your Hero Points

Available for the following user access levels: Employee

Hero Points are a digital currency you receive from your employer to recognise your hard work, birthdays, or work anniversaries. You can accumulate these points and redeem them for digital gift cards at a wide range of retailers through the Perks Store.

This guide explains how to check your balance and spend your points.

Getting started

Viewing Your Balance

Before you start shopping, it is helpful to know how many points you have available. You can view your current Hero Points balance and transaction history in two places:

  • Web Platform: Navigate to Benefits & Perks > My Points.
  • Mobile (EH Work App): Tap the Money or Perks tab to view your balance at the top of the screen.
Redeeming Points

Once you are ready to spend your points, follow these steps:

  1. Open the EH Work App on your mobile device or log in to the Web platform.
  2. Navigate to the Perks Store.
  3. Browse the available digital gift cards (e.g., Starbucks, Best Buy, Uber).
  4. Select the item you wish to purchase.
  5. At checkout, choose to pay using your Hero Points.

Splitting Payments

If you do not have enough points to cover the full cost of the item, you can often split the payment. This allows you to use your available points and pay the remaining difference with a credit card.

Explore similar topics

 

Was this article helpful?
0 out of 0 found this helpful