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How to add emergency contacts and additional information

Declan Manning
Updated

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR plans: Standard, Premium, Platinum

The Emergency Contacts feature lets you add how your company can contact you in an emergency. You can specify the person's name, contact information and their relationship to you.

While in the Additional Information section, you find your organization's custom fields, such as dietary requirements or what parking spot they use. To use this feature, your organization's admin will first need to set up custom fields. ‌Depending on the custom field settings, you may only have view access to these fields, or you may see nothing, as your business admin has marked the fields as hidden.

Emergency Contacts

Adding emergency contact details

Helpful Hint

Emergency contact details can also be accessed and added to the Employment Hero Work app. This article explains how to manage emergency contact details on the app.

  1. Click the People menu.
  2. Click the Employees list submenu.
  3. Select the employee who needs emergency contact details added.
  4. Click the Emergency Contacts tab in the records.
  5. Click the Add Emergency Contact button.

  6. Complete the following fields:

    • Contact name.
    • Daytime contact number.
    • After-hours number.
    • After-hours mobile.
    • Relationship.
    • Contact type:
      • Primary.
      • Secondary.
      • Additional.

    Important

    In order for an emergency contact detail to sync to the payroll platform, you must select either the Primary or the Secondary options.

  7. Click the Create button.
     
Editing emergency contact details
  1. Click the People menu.
  2. Click the Employees list submenu.
  3. Select the employee that needs their emergency contact details edited.
  4. Click the Emergency Contacts tab.
  5. Click the Actions button.
  6. Click the Edit button.
  7. Update the relevant information and then click the Save button.
     
Deleting ‌emergency contact details
  1. Click the Personnel menu.
  2. Click the Employees submenu.
  3. Select the employee that needs their emergency contact details deleted.
  4. Click the Emergency Contacts tab.
  5. Click the Actions button.
  6. Click the Delete button.
  7. Click the Delete button on the confirmation pop-up.
     

Additional Information

Add additional information to an employee's file

Available for the following HR plans: Platinum

Only a manager or company admin can view or change an employee's Additional Information via this method.

  1. Log in to Employment Hero.
  2. Click the People menu.
  3. Click the Employees submenu.
  4. Select the employee who needs additional information added.
  5. Click the Employment Records button.
  6. Click the View More drop-down.
  7. Click the Additional Information button.
  8. Click the Edit button.
  9. Complete the required fields and click the Save button.
     
Add additional information to your own employee file

Available for the following  HR plans: Platinum

Employees can change their own Additional Information section using this method.

  1. Log in to Employment Hero.
  2. Click the People menu.
  3. Click the Profile submenu.
  4. Click the Employment Records button.
  5. Click the View More drop-down.
  6. Click the Additional Information button.
  7. Click the Edit button.
  8. Complete the required fields and click the Save button.
     

Explore related content

  • Manage time off requests This feature within the Employee File module allows you to view all the time off requests associated with a specific employee. 
  • View performance reviews This feature within the Employee File module allows you to see the performance review details associated with a specific employee.
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