Available for the following plans: Standard, Premium, Platinum, Unlimited
Available for the following User Access levels: Admin
Before launching a review, you must define your measurement criteria. Rating scales allow you to assess employee performance against company values, KPIs, and role-specific competencies via custom scales or pre-built templates.
Getting started
Using Pre-built Rating Scales
Employment Hero provides five ready-to-use rating scales. To explore these options:
- Navigate to Performance > Performance reviews.
- Select the Review Templates tab and click the Rating Scales button.
- Click View Details next to any scale to see its full description and criteria.
Set up Custom Rating Scales
A rating scale provides a consistent yardstick for measuring performance across your organization.
- Go to Performance > Performance reviews.
- Click the Review Templates tab, then click the Rating Scales button.
- Click the + Create Rating Scale button.
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In the pop-up, configure the following:
- Rating Name: Provide a clear title (e.g., "Core Values Scale").
- Scale Name: Define the level (e.g., "Exceeds Expectations").
- Description: Explain what an employee must achieve to earn this rating.
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Add/Remove Levels:
- Click Add New to expand your scale.
- Click the Delete icon (X) next to a level to remove it.
- Note: You must include a minimum of two rating levels.
- Click Save.
Maintain
Edit or Delete Rating Scales
As your organizational focus shifts, you can update or remove existing scales that are not currently in use.
To Edit:
- Go to Performance Performance reviews.
- Click Review Templates Rating Scales.
- Click the three dots in the Actions column and select Edit.
- Update levels or descriptions and click Save.
To Delete:
- Go to Performance Performance reviews.
- Click Review Templates Rating Scales.
- Click the three dots in the Actions column and select Delete.