Declan Manning
Articles
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Why is my course not loading?
Question Why is my course not loading? Answer Let us diagnose what might be happening with some troubleshooting. Internet connection Please check that your device has a stable internet connection ...
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How do I remove learning items that have been assigned or started?
Question How do I remove learning items that have been assigned or started? Answer As the administrator You may sometimes want to remove items that a learner was wrongly assigned or should not have...
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Navigate your Learning platform dashboard
After you create your Learning platform account, you will arrive at your Home Page Dashboard. Every time you log in, you will land on this dashboard view. From this dashboard, you can navigate to a...
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What is my learning team and how does it work?
The My Team tab sits on the dashboard just after My Learning tab. It can only be used and seen by Managers and Administrators. This dashboard summarises the activity of a manger's learners so they ...
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Learning through Employment Hero
There are two types of learning material. First, if you want to watch a quick video or review a PDF, this is a Standalone Learning Item. I.e., it is a single, discrete piece of learning content, su...
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Create a Workflow to automate employee performance review reminders
Available for the following plans: Employment Plus, Employment UnlimitedAvailable for the following HR Plan: PlatinumAvailable for the following User Access levels: Manager, AdminThis workflow enab...
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Manage access to Hero Time Clock as a manager and clock in to the app as an employee
Available for the following plans: Employment Plus, Employment Unlimited Available for the following user access levels: Employee, Manager, AdminBoth managers and employees need to know their busin...
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Why can one of my learners not mark a course as complete?
Question Why can one of my learners not mark a course as complete? Answer Sometimes you may have a learner who is saying they have finished a course but it is still not showing as completed. This ...
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Overview of your home dashboard
Whether you have just registered for a learning user account, logged in for the first time, or are a long-time learner, every time you log in, you will land on your Learning Dashboard. Depending on...
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What if I can not find what the course I need?
Question What if I can not find what the course I need? Answer While Go1’s curated Microsoft Teams learning package contains around 10,000 of our finest courses, what if you need more content, or s...