Available for the following HR plans: Standard, Premium, Platinum
Available for the following user access levels: Admin
In Canada, Employment Hero is an all-in-one Employment Operating System where HR and Payroll are natively integrated. This means that the HR platform is the single source of truth for your organization. Data such as employee profiles, compensation, and banking details flow automatically from core HR into the payroll module, eliminating the need to manually connect two separate platforms with different login credentials.
Because the Canadian solution is unified, there is simply one integrated Payroll solution.
Daily activity
While most data flows automatically, certain mandatory payroll information must be complete for a successful sync. If critical data (like a Social Insurance Number or Date of Birth) is missing or formatted incorrectly in the HR profile, it will trigger a warning on your dashboard.
- Click the People menu on the left-hand navigation bar.
- Click the Employees List submenu.
- Click the Payroll Issues button (located near the top of the list).
- You will see several tabs to help you organize issues:
- Employee Files: Profiles missing mandatory payroll fields.
- Leave Requests: Requests that have not synced due to category mismatches.
- Timesheets: Hours that require approval or have sync errors.
- Expenses: Claims waiting to be reconciled with payroll.
- Select the specific error you wish to resolve.
- Once the data is fixed in the employee's file, click the Actions button and select Re-Sync to push the updated information to the payroll module.
If you have made bulk changes and want to ensure the payroll module has the absolute latest information before starting a pay run:
- Click the Settings menu icon at the bottom of the left-hand bar.
- Under the Security & Access Control column, click the Add-ons submenu.
- Locate the Payroll tile.
- Click the Update (or Actions Update) button to refresh the link between your HR data and your payroll settings.
Important information for Canada
One-way data flow
Employment Hero HR is your primary management tool. While payroll settings are configured in the Pay menu, employee-specific updates (like salary increases or bank changes) should always be made in the employee's HR profile to ensure they sync correctly to your next pay run.
Mandatory fields for sync
For an employee to sync successfully to payroll in Canada, the following fields must be completed in their profile:
- Legal Name and Date of Birth
- Home Address (including the Province of Employment for tax purposes)
- Social Insurance Number (SIN)
- Bank Account Details
Statutory Calculations
The platform automatically handles statutory deductions—including CRA Income Tax, CPP, and EI—and applies provincial-specific rules for BC, ON, and AB.
Questions
No. In Canada, you use your single Employment Hero login to access both HR and Payroll tasks. Access is controlled via user permissions in Settings, Security & Access Control Permissions.
To maintain data integrity, always update employee information in the HR Profile. Updating it elsewhere can lead to "Data Integrity" conflicts where the system may overwrite the payroll-only change during the next automated sync from the HR source of truth.
Yes. Use the Payroll Digest report to see a side-by-side comparison of any changes made to employee records since the last pay run. This can be found under Reports> People> Payroll Digest.
Explore related content
- Getting started: Onboarding your employees. This guide explains how to easily onboard your employees in Employment Hero, which documents you need to send to them, and how to onboard with EH Work.