What is a Location?

In Employment Hero, a Location represents the physical or logical place where an employee is based or performs their work. Think of it as where your people are, not what department they work in.

Physical Location Examples:

• Tim Hortons - Yorkdale
• Tim Hortons - Sherway Gardens
• Erin Mills Mall
• Toronto Eaton Centre

Logical Location Examples:

• Head Office
• Remote – Toronto
• Field Sales (Sudbury)
• Work From Home

Key difference: Locations are about geography and the workplace, while Cost Centres are about financial tracking. An employee might work at your "Sydney Office" (Location) while being part of your "Marketing Team" (Cost Centre).

How are Locations Used?

Locations automatically apply location-specific requirements to your employees. Here's why they're important:

Automatic Compliance:

• Assign employees to Locations, and the system automatically applies the correct public holidays for their area
• No manual holiday calendar management – provincial, federal, and regional holidays are handled automatically

Targeted Content Delivery:

• Employees automatically receive orientation content, policies, and certifications relevant to their workplace
• Ensures everyone gets the right training and documents for their specific location

Workforce Insights:

• Filter reports by location to analyze your workforce geographically
• Track trends and requirements across different sites or regions

Operational Efficiency:

• Eliminate manual tracking of who works where and what applies to them
• Streamline onboarding with location-specific requirements assigned automatically

The key benefit: assign once, comply everywhere. When you link an employee to a Location, they automatically receive the right public holidays, training, policies, and certifications for their workplace – ensuring compliance and consistency without manual management.

Planning Your Locations

Consider these key factors:

Geographic Structure:

• Where are your employees located? (offices, stores, remote workers)
• Do you have field-based employees across multiple areas?

Location Requirements:

• What public holidays apply in each location?
• Are there location-specific policies, training, or certifications needed?

Future Growth:

• Planning new locations or changing remote work arrangements?

Do I need to set up Locations?

Yes, Locations are essential for proper system functionality and compliance. Here's why:

Compliance: Ensures employees receive correct public holidays and location-specific policies automatically

Efficiency: Eliminates manual tracking of who works where and what applies to them

Accuracy: Prevents errors in vacation (or vacation pay) calculations and policy distribution

Insights: Provides valuable reporting capabilities to understand your workforce by geography

Scalability: Makes it easy to onboard new employees and expand to new locations

A few minutes of planning your Location structure now will save hours of manual work later and ensure your employees always receive the right information, training, and entitlements for their workplace.