Available for the following HR plan: Platinum
Available for the following user access levels: Manager, Admin
The Schedule Management feature lets you add, allocate, delete, publish, and unpublish shifts with the option to use templates, filter by cost centre or employee, and view schedule by day, week, or Bi-weekly.
Schedules are fully integrated with the Employment Hero Work (EH Work) app, allowing employees to view their shifts and receive email notifications whenever you publish a shift assigned to them.
Important
- Employees and managers can use the Schedules Management feature if they have access via Permissions Security Settings.
Shift management
Available for the following HR plan: Free, Standard, Premium, Platinum
Available for the following user access levels: Manager, Admin
- Click the Time menu.
- Under Schedules, click the Scheduling Management submenu.
- Click the block for when you want to create a shift.
-
In the Create a shift panel, enter the following:
- From (date).
- To (date).
- From (time).
- To (time).
- Breaks.
- Work site.
- Position.
- Certification
- Employee.
- Tag
- Notes
Helpful Hint
You can view weather forecasts for the next two weeks to help inform your schedule decisions. To learn how, see this article’s Further information section.
- Click the Save or the Save and Publish button.
- Refer to the shift you just published on the Scheduling Management page.
Helpful Hint
You cannot edit or delete a shift once it has been published; you have to unpublish it first.
- Click the Time menu.
- Under Schedule, click the Scheduling Management submenu.
- Click the Schedule Actions dropdown button.
- Click the Publish Shift button.
- Click the checkbox for each shift you want to publish.
- Click the Publish Shifts button.
-
Click the Submit button.
Helpful Hint
Published shifts will appear light blue in colour.
Helpful Hint
You can save Schedules as templates based on the time-period view you are using. For example, if you are on a Weekly view, you can save the shifts for that week as a template. If you are on a Bi-weekly view, you can create a template based on the Schedule for that.
- Click the Time menu.
- Under Schedules, click the Scheduling Management submenu.
-
Go to the time period with the Schedule you want to save as a template.
Helpful Hint
For example, if you want to create a Schedule based on the shifts for the week of 15th to the 21st January, choose the weekly view and go to the week showing these dates. Both published and unpublished shifts in that period will be included in the template.
- Click the Schedule Actions dropdown button.
- Click Save Template button.
- Enter the Name and Description of the shift template.
-
Click the Save button.
Helpful Hint
The Schedule has now been saved as a template. To use it, please refer to the Use a Schedule template tab, which is the next item in this section.
- Click the Time menu.
- Under Schedule, click the Scheduling Management submenu.
-
Go to the time period where you want to apply the Schedule template to.
Helpful Hint
For example, if you want to use a one-week Schedule template for the week of 22nd to the 28th January, choose the weekly view and go to the week showing these dates.
- Click the Schedule Actions dropdown button.
- Click the Load Templates button.
- Select the Schedule template you want to use.
-
Click the Load Template button.
Helpful Hint
The Schedule template will now be applied to the time period you need, but you still need to publish the shifts to finalize them. You can still edit, delete, or unpublish the shifts as usual.
Important
"Work sites" in Schedule Management refers to the employee's cost centre, not their work location. To learn more about setting up cost centres, please refer to this article: Manage your cost centres.
- Click the Time menu.
- Under Schedule, click the Scheduling Management submenu.
- Click the Work site dropdown.
-
Choose the cost centre you want to view.
Helpful Hint
You will now see the shifts under the cost centre you chose.
Available for the following EmploymentOS plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plan: Platinum
Available for the following user access levels: Admin
- Click the Time menu.
- Under Schedule, click the Scheduling Management submenu.
- Click on the copy icon on the shift you want to copy.
- Hover over the time and date to which you want to paste the shift.
- Click on Paste 1 shift.
Ways to view the Schedule
Available for the following HR plan: Free, Standard, Premium, Platinum
Available for the following user access levels: Manager, Admin
- Click the Time menu.
-
Under Schedule, click the Schedule Management submenu.
Helpful Hint
You can now see a quick view of the number of hours each employee is assigned. These numbers represent the shifts assigned to each employee for the time period view you are using. Time period refers to the weekly, daily, or Bi-weekly views on the Schedule Management page.
You can change how the schedule is displayed by selecting a daily, weekly, Bi-weekly, four-week, or monthly view. This helps you track shifts and plan ahead.
- Click the Time menu.
- Under Schedule, click the Scheduling Management submenu.
- Select by work site or by employee.
- Click the right-most drop-down field (highlighted below), then select the required timeframe:
- Daily by location
- Weekly
- Bi-weekly
- 4 weeks
- Month
- The schedule will automatically appear in your selected view.
- Click the < and > buttons to navigate to the required day, week, or Bi-weekly.
- Click the Time menu.
- Under Schedule, click the Scheduling Management submenu.
- Click view Employee.
- Click the Search bar.
- Type the name of the employee you need.
-
Click the name of the employee.
Helpful Hint
You can now see the employee's shifts for the time period view you are using. Time period refers to the weekly, daily, or Bi-weekly views on the Schedule Management page.
Editing data
Available for the following HR plan: Free, Standard, Premium, Platinum
Available for the following user access levels: Manager, Admin
- Click the Time menu.
- Under Schedule, click the Scheduling Management submenu.
-
Click the button for the shift you want to edit.
Helpful Hint
You cannot edit a shift once it has been published; you have to unpublish it first. Refer to the Unpublish a shift tab in the Removing data section of this article to read more.
- In the Edit a shift panel, make the necessary changes.
- Click the Save or Save and Publish button.
Removing data
Available for the following HR plan: Free, Standard, Premium, Platinum
Available for the following user access levels: Manager, Admin
Helpful Hint
You cannot edit or delete a shift once it has been published; you have to unpublish it first.
- Click the Time menu.
- Under Schedule, click the Scheduling Management submenu.
- Click on the paper plane icon on the shift that you want to unpublish.
- Click the Unpublish button.
-
You will see a popup saying Success! Unpublish scheduling effectively.
Helpful Hint
Unpublished shifts will appear grey in colour.
- Click the Time menu.
- Under Schedule, click the Scheduling Management submenu.
- Click the Schedule Actions dropdown button.
- Click the Delete Shifts button.
-
Click the checkbox for each shift you want to delete.
Helpful Hint
You cannot delete a shift once it has been published; you have to unpublish it first. To unpublish the shift, refer to the Unpublish a Shift tab, which is the next item in this section.
- Click the Delete Shifts button.
- Click the Delete button.
- Click the Time menu.
- Under Schedule, click the Scheduling Management submenu.
- Click the Schedule Actions dropdown button.
- Click Load Templates button.
- Click the button for the Schedule template you want to delete.
- Click the Delete button.
Shift swapping
Available for the following EmploymentOS plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plan: Platinum
Available for the following user access levels: Admin
- Log into Employment Hero.
- On the left-hand side menu, click on Time.
- Click on Scheduling Management.
- Click on the Settings icon near the Budget and Actions buttons.
- Click on Shift Settings.
- Toggle on: Employees can swap shifts that have been assigned to them.
- Click Save.
- Log into Employment Hero.
- On the left-hand side menu, click on Time.
- Click on Schedule Management..
- Click on Settings.
- Click on Shift Settings.
- Toggle on Enable shift swap cut-off time.
- Click Save.
- Log into Employment Hero.
- On the left-hand side menu, click on Time.
- Click on Schedule Management.
- Click on Settings.
- Click on Shift Settings.
- Toggle on Require managers to approve all shift swaps.
- Click Save.
Schedule Budget
Available for the following EmploymentOS plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plan: Platinum
Available for the following user access levels: Admin
- Log in to your Employment Hero platform.
- On the left-hand side menu, click the Time option.
- Under the Schedule submenu, click on Scheduling Management.
- Click the Budget button.
- Click on the Overview tab.
- Select the work site and the week from the drop-down menus.
- Here you can view the Schedule budgets in both hours and wages views.
- Log in to your Employment Hero platform.
- On the left-hand side menu. Click the Time option.
- Under the Schedule submenu, click on Scheduling Management.
- Click the Budget button.
- Click on the Hour Budget tab.
- Select the following from the drop-down menus:
- Work site
- Week.
- Select the Daily budget period
- In the date field, input the daily hours for your budget.
- Once you have input your daily hours budget, click Save Budget.
- Log into your Employment Hero platform.
- On the left-hand side menu, click the Time option.
- Under the Schedule submenu, click on Scheduling Management.
- Click the Schedule Budget button.
- Click on the Wage Budget tab.
- Select the following from the drop-down menus:
- Work site.
- Week.
- Select the Daily budget period.
- In the date field, input the daily hours for your budget.
- Once you have input your daily hours budget, click Save Budget.
- Log in to your Employment Hero platform.
- On the left-hand side menu. Click the Time option.
- Under the Schedule submenu, click on Scheduling Management.
- Click the Budget button.
- Click on the Hour Budget tab.
- Select the following from the drop-down menus:
- Work site.
- Week.
- Select Weekly for the budget period.
- In the weekly field, input the weekly hours for your budget.
- Once you have input your weekly hours into your budget, click Save Budget.
- Log into your Employment Hero platform.
- On the left-hand side menu, click the Time option.
- Under the Schedule submenu, click on Scheduling Management.
- Click the Schedule Budget button.
- Click on the Wage Budget tab.
- Select the following from the drop-down menus:
- Work site..
- Week.
- Select Weekly for the budget period.
- Click Save Budget.
Set up shift roles
Available for the following EmploymentOS plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plan: Platinum
Available for the following user access levels: Admin
Further information
Available for the following EmploymentOS plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plan: Platinum
Available for the following user access levels: Admin
- Log in to Employment Hero.
- On the left-hand side menu, click on Time.
- Click on Scheduling Management.
- Click on Actions.
- Click on Print.
- Select the following details:
- Date range
- Report format
- Work sites
- Positions
- Shift status
- Employees
- Show leave (toggle on or off)
- Show unavailability (toggle on or off)
- Show breaks (toggle on or off)
- Show duration (toggle on or off)
- Show costs (toggle on or off)
- Click on Preview.
- From the print preview, click on Print.
- Select your printer, then click Print.
Employees will receive an email notification every time they have a shift published or unpublished. The details are as follows:
- Email notification for a published shift:
- Email notification for an unpublished shift:
To plan shifts that depend on the weather, go to Time in the main menu and select Scheduling Management.
The calendar will display weather icons for each work site across the next two weeks.
Hover over a weather icon to see the location, temperature range, and weather conditions for that day.
Explore related content
- Manage Time Off . This feature allows you to manage your organization's leave requests and view each employee's leave balance.
- Manage weekly hours-based timesheets . This feature allows you to approve, decline, or submit timesheets for employees.